Legal documents

The paperwork behind the business.

Every document that governs your relationship with elev8 Labs, in one place. Drafts are clearly labeled while final legal review is in progress.

Documents marked as drafts are pending final legal review.

The posted text is what currently governs your relationship with elev8 Labs, subject to the draft-document notice on each page. For questions, email support@elev8labsrx.com.

Site-wide

The documents that apply to anyone using elev8labsrx.com.

Core disclaimer

Research Use Disclaimer

The legal framing that governs every product elev8 Labs sells. Reference standards for laboratory research. Not for human consumption.

Updated April 23, 2026Read

Site terms

Terms of Service

Account creation, acceptable use, order and payment terms, intellectual property, limits on our liability, and governing law.

Updated April 23, 2026Read

Data

Privacy Policy

What we collect, why, who processes it, and what rights you have. Retention windows, cookie categories, and CCPA/CPRA disclosures.

Updated April 23, 2026Read

Ordering

Commerce documents that apply when you place an order.

Commerce

Refund Policy

All sales are final. Exceptions are limited to documented product issues — fulfillment error, damage in transit, missing documentation, analytical failure.

Updated April 23, 2026Read

Commerce

Shipping Policy

US-only shipping at launch, 24-hour handling window, tracking on every shipment, lost and damaged handling, and international enquiry routing.

Updated April 23, 2026Read

Wholesale partners

Documents that apply in addition to the above for approved Secured Wholesaler accounts.

Wholesale

Wholesale Agreement

The terms that govern Secured Wholesaler accounts. No annual minimum. Whole-unit purchasing at the approved wholesale rate, upfront payment, lot-level traceability obligations.

Updated April 23, 2026Read

Questions about our documents?

Reach the right person, fast.

Policy questions are routed to the person on our team who wrote the section in question. We answer within one business day on weekdays.

For research use only. Not for human consumption.